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Power Outage? Here's What to Do

Do you know what to do when the power goes out? How to reach JCP&L? Check out Patch's tips.

Oh great, the power just went out—now what?

In this season of sudden thunderstorms and oppressive heat (meaning serious air-conditioner use and strain on the electrical grid), the past few weeks have proven that the power could go out at any time. Make sure you, your loved ones and your property are protected with these tips:

  • Check your circuit breaker box to be sure the problem isn’t just with your home. If not, report the outage to Jersey Central Power & Light (JCP&L) at 1-888-544-4877 or by visiting its online outage report system. You can also follow outage reports in the area through JCP&L's interactive map.
  • Turn on one light switch so you’ll know when power is restored, but unplug all electrical equipment, including TVs, computers and motor-driven appliances to prevent an overload when the power turns back on.
  • Never go near fallen power lines. Report the outage and call 911 to report the downed lines.
  • Keep a flashlight and charged batteries on hand and in an easily accessible location. Better yet, stock each bedroom with a flashlight. You should always be able to find at least one flashlight while your house is completely in the dark.
  • Keep your freezer and refrigerator doors closed to preserve the cool air. Food can last several hours in a power outage if it’s kept cool. Put a blanket over your refrigerator to add insulation to it. After the power is back on, if you’re in doubt, throw it out. The Centers for Disease Control and Prevention has handy tips about how long food will last in outages.
  • Charge your phones, laptops and other devices if you know bad weather is coming, just in case an outage hits.

We suggest printing out this list so you can access it during an outage and programming JCP&L’s outage line into your cell phone. 

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